772pub Privacy Policy

This Privacy Policy ("Policy") is issued by 772pub ("772pub," "we," "us," "our") and applies to all personal information collected through the 772pub online gaming platform accessible at 772pub.club, including all pages, game interfaces, account management tools, support channels, and any other features or services made available to registered players and visitors.

772pub takes the privacy and security of its players' personal information seriously. We are committed to processing your data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations (IRR), and all applicable issuances of the National Privacy Commission (NPC) of the Philippines.

By accessing or using the 772pub platform, creating an account, or providing personal information to us in any form, you acknowledge that you have read, understood, and consent to the data practices described in this Policy. This Policy should be read together with the 772pub Terms & Conditions, which are incorporated herein by reference.

For the purposes of the Philippine Data Privacy Act of 2012 and this Privacy Policy, 772pub acts as the personal information controller (PIC) in respect of all personal data processed in connection with the 772pub platform and its services.

As the personal information controller, 772pub determines the purposes and means of the processing of your personal data collected through the platform. Where 772pub engages third-party service providers to process data on its behalf, those providers act as personal information processors (PIPs) and are contractually bound to process data only in accordance with 772pub's documented instructions and in compliance with applicable Philippine data protection law.

772pub has appointed a Data Protection Officer (DPO) responsible for overseeing the platform's data protection strategy and ensuring compliance with R.A. 10173. Queries relating specifically to data protection may be directed to the DPO using the contact information provided in Section 14 of this Policy.

772pub collects personal information from players and visitors in the following categories:

772pub processes your personal information for the following purposes:

• Account Registration and Management: To create, verify, maintain, and administer your 772pub player account, including identity verification (KYC) and age confirmation as required by PAGCOR regulations.
• Service Delivery: To provide access to all games, payment services, live dealer features, bingo rooms, sports betting, and all other platform functionality available to registered players.
• Financial Transactions: To process deposits via GCash, PayMaya, BPI, BDO, Metrobank, and card networks, and to process withdrawal requests back to your verified payment methods.
• Regulatory and Legal Compliance: To fulfil our obligations under PAGCOR's licensing conditions, the Philippine Anti-Money Laundering Act (AMLA), R.A. 10173, and all other applicable Philippine laws. This includes filing mandatory reports to the Anti-Money Laundering Council (AMLC) where required.
• Fraud Prevention and Security: To detect, investigate, and prevent fraud, money laundering, account takeovers, bonus abuse, and other prohibited conduct on the platform.
• Customer Support: To respond to your queries, resolve disputes, process complaints, and provide technical assistance through our 24/7 live chat and email support channels.
• Responsible Gaming: To administer and enforce deposit limits, loss limits, self-exclusion requests, session alerts, and other responsible gaming tools in your account settings, in compliance with PAGCOR's responsible gaming framework.
• Personalisation and Marketing: To send you information about promotions, bonuses, new game launches, and loyalty rewards that may be relevant to your account, where you have consented to receive such communications. You may opt out of marketing communications at any time through your account settings.
• Platform Improvement: To analyse aggregated usage data and improve the functionality, performance, and user experience of the 772pub platform.

Under the Philippine Data Privacy Act of 2012 and its IRR, 772pub processes your personal information on the following legal bases:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms & Conditions you entered into upon account registration, including account management, game access, and payment processing.
• Legal Obligation: Processing required to comply with PAGCOR licensing requirements, AMLA obligations, NPC regulations, and other applicable Philippine laws, including mandatory KYC and AML reporting obligations.
• Legitimate Interests: Processing necessary for the legitimate interests of 772pub, including fraud prevention, platform security, responsible gaming enforcement, and dispute resolution, where those interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing carried out on the basis of your freely given, specific, informed, and unambiguous consent, including marketing communications and optional personalisation features. You retain the right to withdraw consent at any time without affecting the lawfulness of prior processing.

772pub does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal information with third parties only in the following circumstances:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and other payment processors receive transactional data necessary to complete deposits and withdrawals. These providers process data in accordance with their own privacy policies and applicable financial regulations.
• Game Software Providers: JILI, PG Soft, Pragmatic Play, Vivo Gaming, FC Gaming, JDB, and other game providers may receive limited technical data (e.g., player session tokens) necessary for the proper delivery of game services. No identity or financial data is shared beyond what is technically necessary.
• Identity Verification Partners: Third-party KYC and AML screening providers who process identity documents and perform checks against regulatory watchlists on behalf of 772pub. These providers act as personal information processors under written agreements with 772pub.
• Regulatory and Law Enforcement Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities, where disclosure is required by law, court order, or regulatory direction.
• Professional Advisors: Legal, audit, and compliance professionals engaged by 772pub on a confidential basis where access to player data is necessary for the provision of their services.

772pub retains personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law, whichever is longer. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing requirements and AMLA record-keeping obligations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by AMLA and PAGCOR regulations.
• Gaming History: Retained for a minimum of three (3) years from the date of each gaming session or transaction, for dispute resolution and regulatory audit purposes.
• Customer Support Communications: Retained for up to three (3) years from the date of the last interaction, or longer where a complaint or dispute remains unresolved.
• Marketing Consent Records: Retained for the duration of the marketing relationship and for a reasonable period thereafter as evidence of consent.

Upon expiry of the applicable retention period, personal information is securely deleted, anonymised, or rendered incapable of re-identification through appropriate technical measures. Anonymised and aggregated data may be retained indefinitely for analytical and business planning purposes.

772pub implements appropriate technical and organisational security measures to protect personal information against unauthorised access, disclosure, alteration, loss, or destruction. These measures include, but are not limited to:

• Encryption in Transit: All communications between your device and 772pub servers are protected using 256-bit TLS/SSL encryption. This applies to all platform interactions including login, payment processing, and live chat, whether you are connected via WiFi or mobile data (4G/5G) on Globe, Smart, or DITO networks.
• Encryption at Rest: Sensitive personal information stored on 772pub servers is encrypted using industry-standard encryption algorithms.
• Access Controls: Access to personal information is restricted to authorised 772pub personnel and contractors on a strict need-to-know basis. All access is logged and monitored.
• Two-Factor Authentication (2FA): Players are encouraged to enable 2FA on their accounts to provide an additional layer of protection against unauthorised access.
• Security Audits: 772pub's systems and security controls are subject to periodic independent security audits and penetration testing.
• Segregated Storage: Player funds and associated financial data are stored separately from 772pub's operational data, in compliance with PAGCOR requirements for licensed operators.

Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. In the event of a personal data breach that poses a risk to your rights and freedoms, 772pub will notify affected players and the National Privacy Commission (NPC) in accordance with the requirements of R.A. 10173.

The 772pub platform uses cookies and similar tracking technologies to enhance your user experience, maintain session state, analyse platform usage, and support security functions. The following types of cookies are used:

• Strictly Necessary Cookies: Required for the core functionality of the platform, including maintaining your login session, remembering account preferences, and ensuring secure payment processes. These cannot be disabled without impairing platform functionality.
• Performance and Analytics Cookies: Collect anonymised information about how players use the 772pub platform, including which games are accessed most frequently, page load times, and navigation patterns. This data is used solely to improve platform performance and user experience.
• Functional Cookies: Remember your preferences and settings, such as your preferred language, display settings, and responsible gaming tool configurations.
• Security Cookies: Support fraud detection and account security functions, including identifying unusual login activity and session anomalies.

You may manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect your ability to use some features of the 772pub platform. 772pub does not use cookies for the purpose of targeting advertising on third-party platforms, and does not share cookie data with advertising networks.

Under the Philippine Data Privacy Act of 2012 and its IRR, you have the following rights in relation to personal information held by 772pub:

To exercise any of the above rights, please contact 772pub's Data Protection Officer using the details provided in Section 14. 772pub will respond to verifiable data subject requests within fifteen (15) business days of receipt, as required by the NPC's implementing regulations. In complex cases, this period may be extended by an additional fifteen (15) business days, with written notice provided to you.

The 772pub platform and all associated services are strictly restricted to individuals who are at least twenty-one (21) years of age. This is a mandatory legal requirement under PAGCOR regulations governing casino-style online gaming in the Philippines.

772pub does not knowingly collect personal information from individuals under the age of 21. All registration applications are subject to age verification as part of the mandatory KYC process. Where 772pub discovers or has reasonable grounds to suspect that personal information has been collected from an individual under the age of 21, the relevant account will be immediately suspended, and all collected personal information pertaining to the underage individual will be deleted from our systems as promptly as practicable, subject to any legal obligations to retain evidence of the violation.

Some of the third-party service providers engaged by 772pub — including game software providers, payment processing infrastructure providers, and cloud hosting services — may process personal information in jurisdictions outside of the Philippines. Where such transfers occur, 772pub ensures that appropriate safeguards are in place to protect the transferred personal information in accordance with R.A. 10173 and NPC regulations.

Such safeguards may include: contractual clauses requiring the recipient to apply data protection standards equivalent to those required under Philippine law; binding corporate rules applicable within corporate groups; or transfers to jurisdictions that have been assessed as providing an adequate level of data protection.

772pub requires all third-party processors receiving personal data in cross-border transfers to comply with the data minimisation, purpose limitation, and security requirements of the Data Privacy Act and this Policy. A list of categories of recipients to whom cross-border transfers may occur is available upon request from the Data Protection Officer.

772pub reserves the right to update or amend this Privacy Policy from time to time to reflect changes in applicable law, PAGCOR regulatory requirements, NPC guidance, our data processing practices, or the services offered on the platform. Where amendments are material, we will provide notice to registered players via their registered email address or through a prominent notice on the 772pub platform prior to the amended Policy taking effect.

The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. We encourage you to review this Policy periodically. Continued use of the 772pub platform after the effective date of any amendment constitutes your acceptance of the revised Policy.

The current version of this Privacy Policy is always accessible at 772pub.club/privacy-policy. Prior versions of this Policy are retained in our compliance records and are available upon written request to the Data Protection Officer.

For any queries, requests to exercise data subject rights, or concerns regarding this Privacy Policy or the way 772pub handles your personal information, please contact us through the following channels:

• Live Chat: Available 24/7 within the 772pub platform after logging in to your account. This is the fastest channel for most account-related queries including data access requests.
• Email (Data Protection): [email protected] (plain text — not a clickable link). Please mark your subject line clearly as "Data Privacy Request" or "Privacy Policy Query" to ensure routing to the Data Protection Officer. Responses are provided within 15 business days.

If you are not satisfied with 772pub's response to your data protection concern, you have the right to file a complaint with the Philippine National Privacy Commission (NPC). Information on how to file an NPC complaint is available on the NPC's official website. 772pub fully cooperates with all NPC investigations and inquiries.